Frequently Asked Questions

Here are some questions we frequently answer. If you have a question for us that is not listed here, feel free to contact us directly.

 


 
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Can high concentrations of calcium be masked?
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How long does it take to get samples?
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What are your hours of operations?
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If I give you the brand and concept, can you supply the final product?
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I need some market research to help me sell a juice concept, can you help?
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What is the quantity of your samples?
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Can I sample finished product?
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What type of packaging do you have available?
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What is the lead-time for production orders?
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Do you require a minimum quantity for orders?
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How can I place an order?
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Does Flavors From Florida arrange transport?
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How many pails/drums to a pallet?
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Can you ship internationally?
 

 

 
Can high concentrations of calcium be masked?

Yes it can. Some calcium is more tricky to mask than others. If we are not getting the results with your formula, we can make suggestions on how to improve the flavor system to better achieve the desired results.

 
How long does it take to get samples?

Generally it takes about 3 days to get samples to you. We have an extensive library of well performing products that can be sent quickly for evaluations. If your needs require a completely new development concept, we generally use 2 weeks to perform a new formulation.

 

 
What are your hours of operations?

Our office hours for customer service and sales are Mon. - Fri. 8:30AM - 5:00PM

 

 

If I give you the brand and concept, can you supply the final finished product?

We can take your beverage concept and brand and develop a unique tasting product your customers will love. We work closely with dairies and bottlers to get you from concept to ready to sell product.

 

 

I need some market research to help me sell a juice concept, can you help?

Absolutely. We are constantly scanning the market for new concepts and advances in raw materials. Flavors From Florida often will provide demographic, consumer or other research to customers to help them sell or promote a finished product.

 

 
What is the quantity of your samples?

For development samples, we generally ship a 16oz of base flavors. We provide specification sheets and other documentations with every sample.

For production trials, we can provide any quantity desired.

 

 
Can I sample finished product?

Yes. If you are interested in getting samples of finished beverages, these generally are shipped in 32oz glass or plastic containers.

 

 
What type of packaging do you have available for production quantities?

Depending on your application needs and storage requirements, we can offer three different options:

 

Frozen Drums, Pails and Bag-n-Box (One year shelf life, frozen)

5.00 gallon plastic pail (24 pails per pallet, 2 layers)

3.00 gallon plastic pail (36 pails per pallet, 3 layers)

2.00 gallon plastic pail (60 pails per pallet, 3 layers)

50.0 gallon steel drum, with double plastic liner (4 drums per pallet)

3.00 gallon Bag-n-Box (48 boxes per pallet, 4 layers)

5.00 gallon Bag-n-Box (40 boxes per pallet, 4 layers)

Pallets - 40" X 48" standard grocery wood pallets

 

Pasteurized Hot-Packed Pails and Drums (90 Days shelf life, refrigerated)

5.00 gallon plastic pail (24 pails per pallet, 2 layers)

50.0 gallon steel drum, with double plastic liner (4 drums per pallet)

 

Pasteurized Aseptic Packed Pails and Drums (90 Days shelf life, refrigerated)

5.00 gallon Bag-n-pail (24 pails per pallet, 2 layers)

50.0 gallon Bag-n-drum (4 drums per pallet)

 

Please note that we have the ability for large orders to pack in totes and tanker trucks when required. Lead times, minimums and costs may vary slightly for each type of packaging. Contact your sales representative or call us directly for more information.

 

 

 

 
What is the lead-time for new orders?

Our normal lead-time to ship is two weeks (10 working days).

 

 
Do you require a minimum quantity for orders?

We have a production minimum of 30 gallons per order line item.

 

 
How can I place an order?

An order can be placed via e-mail or fax. If an order is called in by phone, Flavors From Florida still requires a written purchase order to be sent in by fax or e-mail before the order will be scheduled.

 

 

Does Flavors From Florida arrange transport?

We have a few options.

1) We arrange transport with our local carriers.

2) We arrange transport with the carrier of your choice.

3) Buyers Truck - you pick up the order after verification of pick-up date with Customer Service.

 

All shipments are FOB (freight-on-board) Bartow, Florida with freight charged collect or prepaid-add-on for special situations only (ex: shipping directly to a warehouse).

 

 

 

 
How many pails/drums to a pallet?
1 Pallet can carry:

(24) x 5.00 gallon pails

(36) x 3.00 gallon pails

(48) x 3.00 gallon Bag-n-Box

(60) x 2.00 gallon pails

(4)  x 50.0 gallon drums

 

 

 

 
Can you ship internationally?

Yes. We can ship via air or ocean (20 or 40 ft. refrigerated containers) freight.